Here you find answers to the most Frequently Asked Questions:


What are the requirements to access to the system?

It is enough to be a European manufacturer of automatic doors and register in the system. Just enter the Sign In page.

Does the labeling have any cost?

The Basic access account is completely free and it can generate labels as a marketing and sales tool. Full user profile allows you to print official labels for manufactured products with a small fee.

I want to change my profile Basic Access to Full Access. Is that possible?

No. To have a Full Access account it must be created independently, since the numbering range of the labels is different. The two accounts can be simultaneously maintained.

I prefer not to store my labels data in the cloud. What are my options?

The storage of online data is done with current high safety and privacy standards. However there is an In-house option under request, in which the data are stored in local company servers.

The In-company version it is also available, where you can access the system through an API to get the labels integrated in your company IT systems, like ERP or BIM.

To check the conditions of these options, you can consult

If within one company there are multiple users, can multiple profiles be created?

In the online version each user must create its own profile. If several users belongs to the same company no additional fees are added.
In the in-house version, user management is available and it is done by the company itself.


Is the EDSF energy label issued by the official bodies of the European Union?

Not at the moment. This is a private initiative that is made available to the sector to visualize the importance of automatic doors in the energy efficiency of buildings. It has been created and supported by the main European manufacturers association recognized by the EU, the European Door and Shutter Federation, e.V. (EDSF).

Who does verify that the data introduced by the manufacturers to generate the labels are correct and, therefore, so is the energy rating obtained?

Energy and geometric parameters entered by the manufacturer in the system are responsibility of the manufacturer. They must be consistent with what is indicated in the Declaration of Performance (DoP) of the product.
When the calculation and generation of the label through the web of EDSF is performed, the association certifies that the calculation is made according to his standards, but it is not responsible that the classification is correct if the parameters are not.

How do I know the specific energy saving in a certain building due to a more efficient door?

It is possible to calculate the energy savings due to improved efficiency of the door with the energy parameters indicated by the manufacturer on the label. The label as it is does not indicate energy saving values as they depend on the concrete building where the door will be installed.

If I do not know where the door is going to be installed, can I make the classification?

According to the standards, a door is not such until it is installed. The classification can be carried out beforehand, but it requires a minimum location information in order to know:

- Climatic area where it is installed, that the system determines depending on the region or province.

- Approximated traffic in number of cycles per year that will be subjected to, which can be evaluated depending on the application.

To fill in the label, values can be approximated as the determining factor is the climate class and type of traffic that result.

Shall the label be applied to each individual door?

Yes, but it can be applied also to a group or range of products, provided that it is clearly identified by model or reference and thatall the values that appear on the label are the same throughout the range.

Should the label be attached physically on the door to be valid?

It is not mandatory, but it is advisable to do so to make visible to the users that it is a product related to energy efficiency.

What is the usefulness of the technical report generated by the system with each label?

The system generates a technical report with an image of the label and a summary of the supporting calculations, which may be part of the technical file of the door, and even of product commercial offers.

Are the gates included in the classification model?

No, because, as they do not close a tight enclosure, they do not contribute to limit the thermal losses of the building, being its efficiency exclusively linked to their electrical performance.


The same door in different climatic areas has the same energy class in some cases, even in extreme climates. Is that correct?

Yes. You can only compare between them doors which are on the same climate area. The system does not calculate absolute energy losses, it only does it in relative terms for classification purposes.

You get the same energy classification with a bigger door when energy losses should be much higher. Is it a correct result?

Yes. You can only compare similar-sized doors to each other, meaning they have the same "size class", calculated automatically by the system. The system does not calculate absolute energy losses, it does it in relative terms for classification purposes.

By changing the number of cycles per year, in some cases I have a change in energy class and not in others. Is it possible?

Yes. The number of cycles directly influences the weight of the total infiltration losses, which are the main source of loss. In practice it is only possible to compare doors with similar number of opening cycles per year, which means they have the same "traffic class" calculated by the system.

Comparing a door with much higher insulation level than another (with lower thermal transmittance U and lower air permeability), I verify that there is hardly any change in the energy case. Is it right?

Yes. If it is a door with a relatively high number of cycles, the weight of the losses by infiltration may be such that there is no variation in the energy rating of the door when the level of insulation is improved. In these cases, the classification can be improved reducing the opening and closing cycle time by increasing the speed of the door.

I change the door type and in some cases there is a variation in the energy rating and not in other cases. Is it possible?

Yes. The door type is required to evaluate the energy classification because the calculation needs to know the door kind of movement (horizontal, vertical, swing, rotating, etc.).
The influence on the energy result depends on the values of the energy parameters that can be achieved with a certain door type.

In a pedestrian sliding or swing door I am not able to get to the level of classification A even improving isolation and reducing cycle time. Is it possible?

Yes. In the case of pedestrian doors with a certain number of cycles it is only possible to achieve the maximum efficiency with a revolving door, which further reduces losses by infiltration.